1. Introduction
Chitown Fix (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://chitown-fix.com or contact us by phone, text message, or email.
2. Information We Collect
We may collect the following types of information:
- Personal Information: your name, phone number, email address, and any details you provide through our contact forms.
- Automatically Collected Information: IP address, browser type, device information, and pages visited, collected via cookies or analytics tools.
We do not knowingly collect information from individuals under 18 years old.
3. How We Use Information
We use your information to:
- Respond to inquiries and service requests.
- Contact you by phone or text message to confirm, schedule, or discuss your service.
- Improve our website, customer service, and operations.
- Comply with legal requirements.
We do not send marketing text messages or promotional SMS campaigns.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share data only with:
- Service providers who assist us in running our business (for example, hosting or analytics), under confidentiality agreements.
- Law enforcement or government agencies if required by law.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality and analyze traffic. You can disable cookies in your browser settings, but some parts of the site may not work correctly.
6. Data Retention
We keep your information only as long as needed to fulfill the purposes outlined above or as required by law.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
8. Your Rights (for U.S. Residents)
Depending on your state of residence, you may have rights to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of data sharing or sale (we do not sell personal data).
To exercise your rights, contact us at A2244740211@gmail.com.
9. Communication by Phone or SMS
By submitting a contact form, you consent to being contacted by phone or text message solely regarding your service request or appointment.
We do not send unsolicited marketing messages.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with the new effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Chitown Fix
Email: A2244740211@gmail.com
Website: https://chitown-fix.com
Chicago, IL, USA